FAQ

Companionship in Jacksonville Beach, Florida

Frequently Asked Questions

What makes Beaches Home Care different from other agencies?

Beaches Home Care is committed to providing you with the best communication and customer service in the industry. Our staff is available 24 hours a day, seven days a week, including holidays. We offer free in-home consultations performed by our Registered Nurse.

Choosing private duty in-home care can be a very emotional and confusing experience. We do our best to walk you through the process and help refer the best caregiver to care for you or your loved one.

What is an HHA/CNA?

HHA stands for Home Health Aide. They have received training from an accredited institute reviewing many of the skills required to safely care for an individual. CNA stands for Certified Nursing Aide. CNA’s receive training that review the skills necessary to safely care for an individual but are also state certified. The certification that Certified Nurses Aides have is a state certification and is important largely for state funded programs such as Medicare and Medicaid. Privately HHA’s and CNA’s function interchangeably. Both HHA’s & CNA’s are referred to as caregivers.

Are your caregivers bonded?

Yes, Beaches Home Care has a policy through Lloyds of London to bond all caregivers.

Are your services covered by MediCare?

No, we are not a Medicare agency, but we do accept most Long Term Care Insurance Policies.  We are a private pay company.

Is there a minimum number of hours?

Beaches Home has a minimum of 4 hours for companion care and 6 hours for CNA’s . 

Am I locked into a contract?

No, you are not locked into a contract. We have a service agreement outlining payment terms, and details of services, but you may cancel anytime with just six hours’ notice.

Do you accept Long Term Care Insurance Policies?

Because we are a state licensed agency, we are able work together with any insurance company to complete the documentation they require and provide them with the paperwork necessary to process your claim. Every Long-Term Care Insurance Policy is different and may have specific requirements that must be met before they will pay for care.